Client Analytics

With the advanced client analytics features of the Enrichment Engine, financial institutions can extract valuable insights from the anonymised transaction data of their clients.

Valuable insights through client analytics

The integrated client analytics functions of the Enrichment Engine offer powerful, ready-to-use analytics specifically designed for the financial sector. Banks benefit from an even deeper understanding of their clients and receive a comprehensive overview of their financial situation, enabling more specific insights into their clients’ current life circumstances.

Thanks to client analytics, financial institutions can develop personalised and tailored offers and manage sales activities more effectively. Our scalable and adaptable platform, based on vast data volumes and cutting-edge AI models, adapts seamlessly to market dynamics. It delivers maximum value by driving revenue growth, reducing costs for financial institutions, and minimising risk.

Competitive edge through shared learning

Financial institutions reap the benefits of modern AI models and analytics that leverage the extensive anonymised and enriched data of our partner banks. This results in more sales through targeted marketing, effective cross-selling and upselling, and hyper-personalised advice, ultimately leading to increased client satisfaction.

Greater efficiency thanks to privacy-compliant AI

Thanks to real-time insights, workflows for risk management, marketing, and advisory services can be optimised, enabling informed decision-making. This allows financial institutions to boost productivity while ensuring the highest standards in data protection and compliance.

Risk management with transaction-based analytics

Financial institutions gain deeper insights into client behaviour by leveraging the full potential of anonymised transaction data from our ecosystem and ready-to-use client analytics. This simplifies risk assessments and enables more accurate and informed credit decisions.

Innovation through scalable and flexible solutions

Stay ahead of the market – Contovista’s client analytics solutions keep financial institutions flexible as they integrate into any banking process and are designed for scalability and continuous customisation. No matter what the future holds, our solution can grow to meet new requirements.

Client analytics add-on modules

Contovista’s Enrichment Engine offers state-of-the-art, ready-to-use client analytics specifically designed to meet the growing needs of the financial industry.

Recurring Transactions Detection

Identify incoming and outgoing transactions with recurring patterns, such as expense and income flows. Use these insights to monitor cash flows, minimise unnecessary outflows, and retain client funds. With this valuable statistical data, banks can continuously improve downstream machine learning and AI models and further enhance internal processes.

Financial & Wealth Profile

Create comprehensive 360-degree financial profiles of your clients by utilising relevant data such as income, debts, accounts, and assets from third-party banks. By adhering to applicable data protection regulations, you can use accurate, up-to-date information to gain a detailed understanding of your clients, reduce preparation times, optimise sales strategies, reduce churn, and assess creditworthiness.

Client Profile

Analyse your clients’ habits, characteristics, and lifestyles while seeking to understand their preferences, e.g. for sustainability, digital engagement, or luxury products. This allows for even greater personalisation and helps to drive cross-selling and upselling of additional products. As a result, lead generation improves, and the ROI of marketing campaigns increases.

Life Events Triggers

Track key life events and identify significant shifts in your clients’ behaviour patterns. This approach enhances sales through highly personalised, targeted marketing campaigns. Leverage these events as triggers to automate your marketing strategies and optimise risk management processes. As a result, you’ll achieve greater operational efficiency and facilitate timely, relevant interactions with clients.

Risk profile

Use our extensive ecosystem of anonymised transaction data to calculate client risk profiles and KPIs such as credit score and financial health. Improve risk assessments and credit decisions by automating processes, cutting time and costs, and increasing accuracy. The result? Greater security and fewer financial losses.

REST API for seamless integration

Our client analytics functions can be easily integrated into existing IT infrastructure via customisable database interfaces or seamlessly via our versatile REST API.

With our customisable REST API, you can effortlessly integrate our powerful analytics tools into your existing IT environment or platforms. All important client data is collected and prepared in a structured way for you to analyse. This makes client analytics even smarter, allowing you to gain deeper insights into your clients and optimise consulting and CRM processes.